Residency Program Director
Amanda Prusch received her PharmD from Philadelphia College of Pharmacy, University of the Sciences in Philadelphia. Following graduation, she completed a pharmacy practice residency program with York Hospital in York, PA. Dr. Prusch also achieved board certified pharmacotherapy specialist (BCPS) status as well as she is credentialed as a Certified Professional of Patient Safety (CPPS).
Amanda is the Manager of Medication Utilization at Penn Medicine Lancaster General Health. In her current position, Amanda provides leadership and coordination of the departments medication utilization, medication/formulary selection, evaluation and policy and inpatient clinical pharmacy activities. Prior to transitioning to this position, she had served as the Medication Safety Officer and was responsible for leading medication safety and regulatory initiatives for many years at LG Health. She has experience chairing (and co-chairing) numerous pharmacy and interdisciplinary committees. She began her career at Lancaster General Health in 2005 as a clinical pharmacist, where a portion of her time was dedicated to precepting and rounding with the Family Health Medical Residency team and contributing to the medication management for their patients.
Her work around medication safety resulted in a nationally recognized ASHP Best Practice Award in 2009, an ASHP Foundation Award Finalist for Excellence in Medication Use Safety in 2010, and the national Institute for Safe Medication Practices (ISMP) Cheers Award in 2010.
in 2009-2010 and in 2016-2017. Amanda has been the PGY1 Residency Program Director since 2012 and prior to that she served as the Assistant PGY1 Residency Program Director from 2010-2012. In 2018, Amanda received the Pennsylvania Society of Health-System Pharmacy’s ‘Pharmacist of the Year’ award.
Amanda serves as preceptor for the Education and Professional Development, Management & Leadership, and Pharmacy & Residency Orientation learning experiences.
Preceptors
Hunter Busansky received his PharmD from the University of Pittsburgh in 2017; then going on to complete a PGY1 residency at Wellspan York Hospital. Following residency training, Dr. Busansky joined Penn Medicine Lancaster General Health as an inpatient clinical pharmacist and clinical specialist in drug information. He is a board-certified pharmacotherapy specialist (BCPS), and primarily practices in transitions of care and internal medicine roles. He also serves as secretary of the pharmacy and therapeutic committee as well as chairing the parenteral nutrition committee.
Hunter serves as preceptor for the Clinical Monitoring, Family Medicine, Pharmacy Operations Onboarding, and Pharmacy Operations learning experiences.
Jennifer L. Costello received her PharmD from Wilkes University and completed a PGY1 residency at Christiana Care Health System in Delaware. Dr. Costello is board certified in pharmacotherapy (BCPS) and critical care (BCCCP). She is one of the critical care preceptors focused on trauma and neuro critically ill patients and is also the preceptor for the drug information longitudinal rotation. Other pharmacy interests in addition to critical care include drug information, pain management, research and precepting students.
Jennifer serves as preceptor for the Critical Care Trauma Neuro Unit and Drug Information learning experiences.
Chelsea Cunningham received her PharmD from the University of the Sciences, Philadelphia College of Pharmacy. She completed a pharmacy practice residency at Penn Medicine Lancaster General Health. After her residency, Dr. Cunningham joined the organization as an ambulatory pharmacist clinician and is a board-certified ambulatory care pharmacist (BCACP). She primarily practices at the Crooked Oak Pharmacy Services Anticoagulation Clinic.
Chelsea serves as preceptor for the Ambulatory Care: Anticoagulation learning experience.
Andrea Dooley-Wood received her Pharm.D. from the University of Rhode Island, College of Pharmacy. She then completed a Primary Care Pharmacy Practice residency at the Providence Veterans Affairs Medical Center in RI. Dr. Dooley-Wood is a board certified ambulatory care pharmacist (BCACP). She has expertise in chronic disease state management in the ambulatory care setting including anticoagulation management, high risk cardiac medication monitoring and heart failure management. Dr. Dooley-Wood’s research has focused on the areas of pharmacist-led clinics and group medical appointments. Her current position is Clinical Manager of Ambulatory Pharmacy Services.
Andrea serves as preceptor for the Ambulatory Care – Population Health, Ambulatory Care – Specialty Pharmacy Services, and Ambulatory Care –The Heart Group learning experiences.
Ravy Douglass earned her Doctor of Pharmacy degree from the Philadelphia College of Pharmacy at the University of the Sciences in Philadelphia (now part of Saint Joseph’s University). She completed her PGY1 pharmacy residency at WellSpan York Hospital. Ravy previously served as the Pharmacy Clinical Coordinator at Redeemer Health in Meadowbrook, PA, where she chaired the Pharmacy & Therapeutics Committee and led the development of the health system’s antimicrobial stewardship program. A Lancaster County native, Ravy returned to Lancaster General Health in 2019 as a clinical pharmacist and transitioned into a medication safety role in 2021. She is Board Certified in Pharmacotherapy and currently co-chairs the medication safety committees for both Penn Medicine Lancaster General Health and the University of Pennsylvania Health System.
Ravy serves as the primary preceptor for the Medication Safety learning experience.
Erin Fleming received a PharmD from the University of Maryland and completed a pharmacy residency at Lancaster General Health. Prior to obtaining her PharmD, she received her BA in Biology from Hood College and then completed her PhD from Johns Hopkins University in the department of biology, cell, molecular, developmental biology and biophysics where she focused on the development of small molecular inhibitors for HIV.
Dr. Fleming's clinical pharmacy experience includes chronic disease state management in the ambulatory care setting, specifically focusing in diabetes, hypertension, dyslipidemia, and asthma at several family practice settings. In addition, she practices at LG Health Physicians Diabetes and Endocrinology. She is licensed to administer injectable medications and is a certified Medication Therapy Management provider. She also works closely with a comprehensive team to help manage high-risk patients and assist them in overcoming psychosocial barriers. In addition to her clinical responsibilities, Dr. Fleming is also coordinator of the residency research program.
Erin serves as preceptor for the Ambulatory Care: Internal Medicine learning experience.
Sharnae Gokhman received her PharmD from Massachusetts College of Pharmacy and Health Sciences University. She completed a PGY1 pharmacy practice residency at Tower Hospital in Reading, Pennsylvania followed by a PGY2 Critical Care Pharmacy Practice residency at Baystate Medical Center in Springfield, Massachusetts. Dr. Gokhman practices as the Clinical Pharmacy Specialist in the emergency department.
Sharnae serves as the primary preceptor for the Emergency Medicine learning experience.
Mike Hasbrouck received his PharmD from Wilkes University in 2019. He completed a PGY-1 pharmacy practice residency and PGY-2 critical care residency at Virginia Commonwealth University (VCU) Health in Richmond, Virginia. After residency, Mike served as a clinical pharmacy specialist in critical care at Virtua Health in Southern New Jersey before transitioning to Lancaster General Health. Mike is a board-certified critical care pharmacist (BCCCP) and practices as a Clinical Pharmacy Specialist in the Medical/Surgical ICU.
Mike serves as preceptor for the Critical Care MICU/SICU learning experience.
Colleen Herman graduated with her PharmD from Wilkes University. She completed her PGY1 Pharmacy Practice Residency at Christiana Care Health System in Delaware. In 2016, she joined Lancaster General Health as an oncology clinical pharmacist. She is board certified in oncology pharmacy (BCOP).
Colleen serves as a co-preceptor for the Oncology Learning Experience
Nafisa Khan received her PharmD from St. John’s University in 2008. She completed a post graduate pharmacy residency program at St. Luke’s-Roosevelt Hospital in New York. Prior to joining LG Health, Dr. Khan held various clinical pharmacy positions from acute care to ambulatory care settings. Her past positions in the Northport Veterans Affairs Medical Center and Philadelphia Prison have enabled her to have a strong background in chronic disease management, including type 2 diabetes, hypertension, and hyperlipidemia. Dr. Khan practices at Norlanco Family Medicine as the chronic disease ambulatory pharmacist clinician and a member of the Ambulatory Collaborative Care Team.
Nafisa serves as preceptor for the Ambulatory Care – Population Health and Ambulatory Care: Norlanco CDSM learning experiences.
Jessica Mace received her PharmD from the Philadelphia College of Pharmacy, University of the Sciences, and completed a PGY1 pharmacy practice residency at Lancaster General Health. She currently works as a Clinical Pharmacy Specialist in the Investigational Drug Service, where she supports clinical trials involving investigational products across the health system, including both oncology and non-oncology research. In addition, she serves on the University of Pennsylvania’s Institutional Review Board 10.
Jess serves as the primary preceptor for the Investigational Drug Service Learning Experience.
Kathy Makkar received a PharmD from Philadelphia College of Pharmacy, St. Joseph’s University. She completed a PGY1 pharmacy practice residency at Mercy Suburban Hospital followed by a PGY2 cardiology specialty residency at St. Joseph’s University. Dr. Makkar holds board certification in cardiology pharmacy practice. In her role as Clinical Pharmacy Specialist in cardiology, she divides her time between both the inpatient and outpatient setting. She has a clinical focus in heart failure and mechanical circulatory support, and provides direct patient care via collaborative drug therapy management agreements for patients with heart failure with reduced ejection fraction as well as patients with left ventricular assistance devices.
Kathy serves as preceptor for the Cardiology learning experience.
Hilary Markwith received her PharmD from Rosalind Franklin University of Medicine and Science in 2019. She completed her PGY1 Pharmacy Practice residency at Penn Medicine Lancaster General Health. After residency, she stayed with the organization and is now a clinical oncology pharmacist with a certificate in non-malignant hematology through ASHP.
Hilary serves as preceptor for the hematology learning experience.
Mara Moore received her PharmD from the Nesbitt School of Pharmacy at Wilkes University. She completed a PGY1 Pharmacy Residency and a PGY2 Ambulatory Care Pharmacy Residency at Penn Medicine Lancaster General Health. Mara is a Board-Certified Ambulatory Care Pharmacist (BCACP) and currently works at Penn Medicine Lancaster General Health Care Connections and in medication access clinics. Her professional interests include chronic disease management, behavioral health, transitions of care, and precepting. She is the PGY2 Ambulatory Care Pharmacy Residency Program Director.
Mara serves as preceptor for the Care Connections learning experience.
Hien T. Nguyen received her PharmD from the Philadelphia College of Pharmacy, University of the Sciences in 2017. She completed a PGY1 Pharmacy Residency at Penn Medicine Lancaster General Health and a PGY2 Geriatrics and Academia Pharmacy Residency at Mountain Area Health Education Center (MAHEC) and University of North Carolina Eshelman School of Pharmacy. She is a Board Certified Geriatric Pharmacist (BCGP). Hien is an Ambulatory Pharmacist Clinician and works at the Penn Medicine Lancaster General Health Physicians Geriatrics, along with providing medication access services for arthritis and rheumatology patients. Her areas of interest include osteoporosis/bone health, deprescribing/appropriate prescribing, and mentoring/precepting future generations of pharmacists. Hien precepts both PGY1 and PGY2 pharmacy residency programs and serves as a faculty member for the Geriatrics Medicine Fellowship at LGH. She is an active member of PSHP, most recently completing her Immediate Past President role in 2023 for the Southeastern Chapter; along with holding active membership with the American Geriatrics Society (AGS) and American Society of Health Systems Pharmacists (ASHP).
Hien serves as preceptor for the Geriatrics learning experience.
Michelle Link Patterson received her PharmD from Thomas Jefferson University, Jefferson College of Pharmacy. She worked as a community pharmacist for 3 years before completing a PGY1 Pharmacy Residency at Capital Health in Trenton, NJ. She then went on to complete a PGY2 Ambulatory Care Pharmacy Residency at Temple University School of Pharmacy in Philadelphia, PA. After residency, Michelle worked for Penn Medicine University of Pennsylvania Health System before transferring to Penn Medicine Lancaster General Health in 2021. Michelle is a board certified ambulatory care pharmacist (BCACP) and a Certified Diabetes Care and Education Specialist (CDCES). She is involved nationally with ASHP and ACCP. Michelle’s practice sites are Walter L. Aument Family Health Center and Family Medicine Buck. Her interests include transitions of care, preventive healthcare, and diabetes management.
Michelle serves as preceptor for the Chronic Disease State Management Ambulatory Care learning experience.
Erika Rommel received her PharmD from the University of Pittsburgh. She completed a pharmacy practice residency at WellSpan York Hospital in York, PA. She is also a graduate of the Pharmacy Leadership Academy offered through ASHP. Erika joined Lancaster General Health in 2016 and served as a clinical pharmacist and inpatient supervisor. She is currently the supervisor of pharmacy informatics, where she coordinates technology in the pharmacy and operations while serving as a liaison between the IT and clinical teams.
Erika serves as preceptor for the Pharmacy Informatics learning experience.
Kunjan Shah received his PharmD from Mercer University's College of Pharmacy in 2021. He then completed his PGY1 Pharmacy Residency at Wellstar Atlanta Medical Center (Atlanta, GA) followed by a specialty pharmacy residency in Infectious Diseases at UF Health Shands Hospital (Gainesville, FL). Following residency training, Dr. Shah joined Penn Medicine Lancaster General Hospital as an Infectious Diseases Clinical Pharmacy Specialist. His primary areas of interest are antimicrobial and diagnostic stewardship, therapeutic drug monitoring, and gram-negative resistance.
Kunjan serves as the preceptor for the Clinical Monitoring, Clinical Operations – RAIDS, and Infectious Diseases Consult Service learning experiences.
Lauren Solski received her PharmD from Wilkes University. Dr. Solski completed a PGY1 pharmacy practice residency at Penn State Milton S. Hershey Medical Center. After her residency, she joined Penn Medicine Lancaster General Health as an internal medicine clinical pharmacist, focusing on pediatrics, and rounds with the pediatric hospitalist service.
Lauren serves as preceptor for the Pediatrics and Decentralized Pharmacy Services learning experiences.
Jennifer Walls is a graduate of Duquesne University, where she received both her Bachelor of Science and Doctorate of Pharmacy degrees. Dr. Walls completed a PGY1 residency at the Penn State Milton S. Hershey Medical Center and is a board-certified pharmacotherapy specialist. Her experience in clinical pharmacy includes practicing at York Hospital in York, PA for five years as an internal medicine clinical pharmacist specializing in ambulatory care in the areas of anticoagulation and diabetes. She also spent several years working in a regional community hospital, the Heart of Lancaster Medical Center in Lititz, Pennsylvania. Jennifer joined Lancaster General Health in 2008 as the Internal Medicine Clinical Pharmacy Specialist and now is the Lead Clinical Specialist for the Pharmacy Department. Her research interests include anticoagulation, diabetes management and transitions of care.
Jennifer serves as preceptor for the Acute Care, Clinical Monitoring, Internal Medicine, Inpatient Diabetes, and Transitions of Care learning experiences.
Katlyn Wood received a PharmD from Notre Dame of Maryland University School of Pharmacy and completed her pharmacy practice residency at Lancaster General Health. As a Clinical Pharmacy Specialist in pain management, she feels honored to be able to offer assistance with pharmacologic regimens during some of the most painful experiences in patients' lives. She co-leads the Pain Management and Opioid Stewardship Committee at PMLGH, is involved in a number of other committees related to pain and addiction, and has previously served as President of the PSHP South East Chapter. Dr. Wood is board-certified in pharmacotherapy and her passions include starting patients on medication for opioid use disorder, transitions of care, patient education, and teaching.
Katlyn serves as a co-preceptor for the Clinical Monitoring learning experience and preceptor for the Family Medicine and Pain Management learning experiences.